Trilok Infratech Pvt Ltd · Data protection
Privacy policy
What this website records about you, why, where it is kept and how to change your mind — in plain English. It covers your rights under India’s Digital Personal Data Protection Act, 2023 (DPDP Act).
- Document
- Privacy Policy
- Revision
- 2026-10-31
- Applies to
- www.trilokinfratech.com
- Law
- DPDP Act 2023
- Contact
- sales@trilokinfratech.com
The short version
Nothing about you without your OK
Until you press Accept, a page view only adds one to anonymous counts — ours, and a cookieless one at Google Analytics. No cookie, no ID, no IP address is stored.
With your OK
We and Google Analytics record which pages you visit, for how long and what you tap (call, WhatsApp, brochure…), to improve the site, follow up your enquiries and measure our Google Ads.
Where it goes
Visit and enquiry data is stored on our own web hosting. Google receives analytics measurements only — never your name, phone number, email or message. We do not sell your data.
Change your mind any time
Use Cookie settings at the bottom of every page. Reject stops it at once, erases the visit history recorded from this browser and deletes the Google Analytics cookies.
Who we are
This website is run by Trilok Infratech Pvt Ltd (“Trilok Infratech”, “we”), a maker of precast concrete products. We decide how the personal data collected here is used — under the DPDP Act we are the Data Fiduciary.
- Office: Vikas Shopper, 401, Vraj Chowk Rd, Zeal Park, Nana Varachha, Surat, Gujarat 395013
- Email: sales@trilokinfratech.com
- Phone: +91 95104 39933
- GSTIN: 24AAMCT7058C1Z9
If you do not accept (or have not chosen yet)
The whole site works without your consent. Until you choose, and after you press Reject:
- Each page view adds one to an anonymous daily count for that page (the date, the page address and a number). No ID, IP address or device detail is attached.
- The Google tag on every page runs in Google’s “consent mode” with everything denied: it sets no cookies and sends Google only cookieless signals — the page address, the page that linked to it, the time, your browser type, a random number that changes on every page load, and the fact that consent was not given. Google uses them for aggregated counts and estimates only. According to Google, Google Analytics does not store IP addresses.
- To stop floods of fake requests, our server keeps a short-lived counter under a scrambled code made from the first part of your network address (the first three blocks of an IPv4 address, or the first three groups of an IPv6 address — shared by everyone on that network). The code changes every day, cannot be traced back to you and is deleted at the next hourly clean-up once its 10-minute window is over.
- Your choice itself (Accept or Reject, and its date) is saved in your browser, so the banner does not ask on every page.
- No tracking cookie is set. If your browser sends a Global Privacy Control signal, we treat it as Reject unless you press Accept yourself.
- Like every website, our hosting server keeps standard access logs (IP address, time, page requested, browser) for security and fault-finding, for as long as our hosting provider keeps them. We do not use them to follow visitors.
If you press Accept
From that moment our visitor analytics tool (Lead Radar — our own software, running on our own hosting) records:
- A random visitor ID and visit ID created in your browser. They are not your name, phone number or email.
- The pages you open and their titles, how long you actively view each one (the clock stops while the tab is hidden or you have been idle for a minute) and how far down you scroll.
- Actions: tapping our phone, WhatsApp or email links, downloading the brochure, opening an approval document, opening the 3D studio, choosing a size in the 3D configurator, adding items to your enquiry slip, opening the call-back form and sending an enquiry or call-back request.
- How you arrived: the website that sent you (its domain only), campaign tags in the link (utm_source, utm_medium, utm_campaign) and your first page.
- Your device: type, operating system, browser, model (if your browser shares it), screen size, language and time zone.
- Your IP address, kept for 30 days at most.
Google Analytics 4 (Google LLC) also starts measuring from that moment. It sets its cookies (_ga and _ga_PLD63KQVTK) and records the pages you view, how you arrived (including which Google ad you clicked), your device and approximate location, and the same actions listed above — sending an enquiry or call-back request, adding a product to the enquiry slip, tapping call, WhatsApp, email or the brochure. We use it to measure visits and enquiries and, through Google Ads, the results of our advertising. Those measurements carry only fixed labels and the product code: never your name, phone number, email or message. Google explains how it uses data from sites that use its services at policies.google.com/technologies/partner-sites.
We use this to see which pages and products interest visitors, to fix and improve the site, and to follow up enquiries. Lead Radar gives each visitor an interest score from these signals. When a visit looks very interested — for example three product pages, two minutes of active time, or a tap on Call or WhatsApp — our sales team gets an email summary of that visit, and such visits are listed in a daily summary email. Unless you have sent us an enquiry, the summary has no name, phone number or email address; it may show your approximate city and the organisation that owns your network (see the next section).
Approximate location from your IP address
We do not look up where every visitor is. Only when a visit is marked as very interested, or when you send us an enquiry, Lead Radar may send that IP address to ipinfo.io, an IP-address lookup service, to learn the approximate city, region and country and the name of the organisation that owns the network (an internet provider or a company). This look-up runs only while we have it switched on.
The answer is cached for 30 days under a scrambled form of the IP address and then deleted. The city, region, country and organisation stay with the visit or enquiry record; the IP address itself is erased after 30 days.
When you send an enquiry, call-back request or newsletter sign-up
Forms send only what you type, and only when you press send:
- Enquiry slip, contact form, call-back request: your name, phone number, email, company, city or site, the products, sizes and quantities you chose (and, on the enquiry slip, the date you need them by), your message and the page you sent it from. For a call-back we also record your agreement to be called back and when you gave it.
- Newsletter: your email address.
A copy is stored by Lead Radar on our hosting. For enquiries and call-back requests an email alert also goes to our sales team at sales@trilokinfratech.com, so an engineer can call you back. The IP address the form came from is kept for 30 days at most, to stop spam.
If you have accepted analytics, the enquiry is linked to your visits (pages viewed, time spent, how you arrived), so the engineer knows what you looked at. If you have not, it is not linked.
Send via WhatsApp also opens your WhatsApp app with the message written; what you send there reaches us through WhatsApp (Meta), under WhatsApp’s own privacy policy. If sending to our server fails, Send via email opens your own email app with the message instead.
While you build an enquiry slip, its items and the details you type are saved in your own browser, so nothing is lost if you close the page. That copy stays on your device; it is sent only when you press send.
Other services linked from this site
Opening a public page of this site loads files from our own server plus the Google tag described above (gtag.js from googletagmanager.com) — no third-party fonts or other scripts. Another company is involved only when you click:
- Google Maps: the map on the Contact page loads only after you press “Load map” (Google may then set cookies); address links open Google Maps.
- WhatsApp (wa.me): WhatsApp buttons open WhatsApp with a message ready to send.
- Facebook, Instagram and LinkedIn: links to our company pages.
- Your own email and phone apps, for email and phone links.
Those services have their own privacy policies.
The staff-only website editor at /admin/ (not used by visitors) loads its editor software from cdn.jsdelivr.net and connects to GitHub, where the website’s content is kept.
How long we keep it
| Data | Kept for |
|---|---|
| Anonymous daily page counts | 2 years |
| Flood-control counters (no visitor data) | Deleted at the next hourly clean-up after their 10-minute window |
| Visit history after Accept, if you never send an enquiry | Deleted 90 days after your last visit |
| Visit history linked to an enquiry | As long as the enquiry |
| IP addresses (visits and enquiries) | 30 days at most |
| Location look-up cache | 30 days |
| Enquiries, call-back requests, newsletter sign-ups | As long as we need them to answer you and for our business records — deleted when you ask, unless the law requires us to keep them |
| Record of alert emails sent (dashboard log) | 180 days |
| Alert emails in our sales mailbox | Like our other business email |
| Google Analytics event data (at Google) | As set in our Google Analytics account — Google’s standard setting is 2 months for detailed events; aggregated reports are kept longer |
| Your Accept / Reject choice (in your browser) | 12 months |
Your rights
Under the DPDP Act 2023 you can ask us to:
- Access: tell you what personal data we hold about you and how we use it.
- Correct or update details that are wrong or incomplete.
- Erase your data once it is no longer needed for the purpose you gave it for (unless the law requires us to keep it).
- Withdraw consent, as easily as you gave it. For analytics, open Cookie settings (below, or at the bottom of every page) and press Reject: recording stops at once, the visit history recorded from this browser is erased and the Google Analytics cookies are deleted (alert emails already sent stay in our mailbox). For enquiries and the newsletter, email us.
- Nominate a person to use these rights for you in case of death or incapacity.
- Complain (grievance) if you think we have misused your data.
To use any of these rights, email sales@trilokinfratech.com or write to Trilok Infratech Pvt Ltd, Vikas Shopper, 401, Vraj Chowk Rd, Zeal Park, Nana Varachha, Surat, Gujarat 395013. Tell us your name and the phone number or email you used, so we can find your records. We will reply within 30 days.
Analytics data is linked only to the random ID in your browser, so we can find it only from that browser: pressing Reject in Cookie settings is the quickest way to erase it. The same goes for Google Analytics, whose data is linked to its own random cookie ID — Reject deletes that cookie. To opt out of Google Analytics on every website, Google offers a browser add-on at tools.google.com/dlpage/gaoptout.
If you are not satisfied with our answer, you can complain to the Data Protection Board of India.
Security
The site is served over HTTPS. The Lead Radar database is kept outside the public web folder of our hosting, and only signed-in staff can open the dashboard. IP addresses are erased after 30 days. No system is perfectly secure; if a breach affects your data, we will inform you and the Data Protection Board of India as the DPDP Act requires.
Children
This site is meant for businesses, contractors and engineers. We do not knowingly collect personal data of anyone under 18; if you are under 18, please ask a parent or guardian to contact us for you.
Changes to this policy
If we change what we collect or why, we will update this page and its date. When a change needs your consent again, the site will ask you again.
Last updated: 31 October 2026 · Trilok Infratech Pvt Ltd